Terms & Conditions

1️⃣ Introduction

Welcome to Kindora!
By using our website and services, you agree to comply with these Terms & Conditions. Please read them carefully before making any purchases.

“These terms apply to all visitors, users, and customers of Kindola.eu.

2️⃣ Definitions

  • “We/Us/Our” refers to Kindora

  • “You/Customer” refers to anyone using the website or purchasing products

  • “Products” refers to items sold on the website

3️⃣ Ordering & Payment

  • All orders are subject to availability

  • Prices are displayed in the currency shown (e.g., EUR/USD)

  • Payment must be completed before shipment

  • Accepted payment methods: Credit/Debit card, PayPal, Apple Pay, etc.

“We reserve the right to refuse any order at our discretion.”

4️⃣ Shipping & Delivery

  • Orders are processed within [1-3] business days

  • Shipping times depend on the destination

  • Customers are responsible for providing correct shipping addresses

  • Any shipping delays due to carriers are not the responsibility of Kindora

5️⃣ Returns & Refunds

  • Returns accepted within 14 days of delivery (EU law)

  • Products must be unused and in original packaging

  • Refunds processed within 7 business days after receiving the returned product

  • Shipping costs for returns may apply depending on reason for return

Optional: Include free return policy if you want to boost trust

6️⃣ Product Information

  • We make every effort to display products accurately

  • Colors may vary slightly due to monitor settings

  • Product dimensions, weights, and materials are indicative

7️⃣ User Accounts

  • Customers may create an account to manage orders

  • You are responsible for maintaining the confidentiality of your account credentials

  • We are not responsible for unauthorized use of your account

8️⃣ Intellectual Property

  • All content on the website (text, images, logos) is owned by Kindora or its partners

  • You may not copy, distribute, or use any content without permission

9️⃣ Limitation of Liability

  • Kindora is not liable for indirect, incidental, or consequential damages

  • Liability for defective products is limited to the purchase price

  • We make no guarantee that the website will be uninterrupted or error-free

🔟 Governing Law

  • These Terms are governed by the laws of Germany / EU

  • For international customers, local consumer protection laws apply

1️⃣1️⃣ Changes to Terms

  • We reserve the right to update these Terms & Conditions at any time

  • Updates will be posted on this page with the “Last Updated” date

1️⃣2️⃣ Contact Us

For any questions regarding these Terms:
📧 support@kindola.com